To access knowledgebase articles, you will require a Service Centre account and be logged in. If you do not have a Service Centre account, please reach out to your lead organisation administrator. Further help with using the Service Centre is available here

Articles

How Do I Access My Snipping Tool? The Snipping Tool can be very useful, as it enables you to capture a section of your screen,... How Do I Change My Keyboard Language? If you’re using Windows 7, click on the Keyboard & Languages tab under Start, then Change... How Do I Know If My PC Is up to Date? Operating systems should be set to automatically update, so this is taken care of for you. Some... How Do I Lock My Computer? Click Ctrl+Alt+Delete and Lock. When you want to unlock your computer, just type in your... How Do I Restore Files From My Recycle Bin? Open your recycle bin to find all of your deleted files. To restore the files you want, simply... How can I clean my keyboard? The keys on a keyboard are only clipped on, with a knife or other thin object, carefully pop the... I get a 'no signal input' message on my monitor, what do I do? Verify that the monitor is properly connected in the back of the monitor as well as to the back... My Computer Has Crashed – How Do I Fix It? Nothing is more annoying than when you’re working hard to get a deadline finished, and your... My computer does not turn on, what do I do now? First check the computer's power cord to make sure it is completely plugged into the wall socket.... The wheel on my mouse isn't working properly, what do I do? If you're running any version of Microsoft Windows and are encountering issues with the mouse... There are black borders on my monitors screen, what do I do? If the resolution was recently changed it is possible for the monitor to not auto adjust or shift... There is no display on the monitor, what do I do now? Make sure the monitor is on. If no power light (green or orange light) is seen on the monitor... What do I do if the image on my monitor is distorted or skewed? You may receive a distorted image when the cable is loose or defective. Disconnect the video... What do I do when my computer crashes? There are many reasons why a computer may just stop working or "freeze". Most of the time there... Why is my computer mouse acting erratically? Users who have an optical mechanical mouse (most common mouse for desktop computers) are likely...
« Back