Affecting Server - Shared Hosting
Our website hosting provider are currently receiving reports of some websites experiencing some connectivity issues. This is currently being investigated and we will continue to provide updates as and when we receive them.
16:04 Intermittent Connectivity Issues - Update
Our website hosting supplier system admin team have identified an issue with a network switch and are currently deploying a fix.
16:15 Intermittent Connectivity Issues - Update
Our website hosting supplier have now deployed a fix for the above issue. Most affected websites are now accessible and expect complete restoration of services shortly. We apologise for the inconvenience caused.
Affecting System - Computer/Workstation Backup Service
We have been informed that our Computer/Workstation Backup Service Provider is undertaking planned maintenance which will cause the backup services to be offline for the following time period: April 19, Wednesday 7.00 AM - 7.30 AM.
We apologise in advance for the inconvenience.
Affecting Server - Shared Hosting
A maintenance window has been scheduled between 0600 and 1000 on Friday 19th August. During this period, some machine(s) will be powered down, and vital hardware upgrades will be enacted resulting in a slight downtime of website packages.
Affecting Other - GoCardless
We have been made aware of essential maintenance work from our direct debit payment processor starting at 13:00 on 23 July. We are expecting this maintenance window to last 1 hour.
During this window, direct debit mandate processing and setups will not be available. We will re-attempt any failed mandate payment requests which occurred during this time and so you may received a payment failure notification email. Payment failure emails sent between 13:00 and 15:00 on 23 July 2022 can be safely ignored.
Affecting System - Microsoft 365 Services
Microsoft have reported multiple Microsoft 365 services are experiencing delays, connection and search issues and they are investigating the cause of this.
Users may encounter delays and experience failures when accessing some M365 services. Impacted services include but are not limited to:
Additionally, users may also encounter delays or errors when performing searches and utilizing calendar features in the impacted services.
Users may also experience failures when using search functions within the impacted services.
Affecting System - Microsoft 365 Exchange
21 June 2022 12:09
Microsoft are investigating an issue in which some users across Europe are experiencing delays or connection issues when accessing the Exchange Online service. This may affect access to emails/Outlook and reported issues include:
An update will be provided as soon as we hear further information in our Support Portal at https://servicecentre.8bits1byte.co.uk/serverstatus.php.
Affecting Server - Shared Hosting
We will be performing emergency maintenance to our shared hosting network. As always, we aim to keep downtime to a minimal but a small interruption is expected as traffic re-routes to the new design. We will update this status page as soon as the work has been completed and we ask that customers consider services "At Risk" for the duration of this maintenance window. We apologise for any inconvenience caused by this work.
Affecting Server - Shared Hosting
An emergency maintenance window has been scheduled between 0700 and 1000 on Friday 29th April. During this period, the highlighted machines will be powered down, and vital hardware upgrades will be enacted.
Affecting Server - Shared Hosting
Our automated systems have detected website downtime for a number of our customers. This is understood to be a fault at our hosting providers data centre and they are looking into this further. We'll provide an update as soon as we have more information.
Update 10:17:
All websites should now be back and resolving. We're continuing to monitor and will provide a further update if anything changes.
